Last updated May 2020
Gamvento collects some information from you when you: (a) play our games or use game-related services, (b) make a purchase within our Services, (c) watch advertisements within our Services, (d) contact Gamvento customer service and take part in technical-support sessions, (e) enter a contest or participate in a challenge held by Gamvento, (f) share or contribute to our social-media channels and other community websites. The information we may collect includes: -
We primarily use the information to provide you with a better gaming experience, but we also use your information, both individually and combined, as follows: -
For some purposes described above, Gamvento may use and perform analytics. Analytics information supports business analysis and operations, allows product development, improves products and Services, personalizes content, provides advertising, and makes recommendations.
Our legal basis for collecting and processing your personal information is described above.
We will normally collect personal information from you only: -
when we need the personal information to fulfill a contract with you and provide you with the Services, such as customer services, bug and service-error detection, and fraud prevention
when we have your consent to do so
when the processing is in our legitimate interests (when we serve and measure the effectiveness of advertising or marketing campaigns, analyze your gaming activities, protect and improve our products and services) and not overridden by your rights, or
when we have a legal obligation to collect personal information from you.
We may share information we have collected about you in certain situations. Your information may be disclosed as follows: -
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
If you interact with other users of the Services [and our mobile application], those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.
We may use third-party advertising companies to serve ads when you use the Services. These companies may use information about your use on the Services and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
We may share your information with our business partners to offer you certain products, services or promotions.
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
As part of our international operations, we may transfer personal information to our affiliates (which means subsidiaries, parent companies, joint ventures, and other corporate entities under common ownership of Gamvento) from time to time for our legitimate business purposes.
Gamvento is headquartered in Malaysia, and we have operations, entities and Services provided in Indonesia, Thailand, Philippines, United States and throughout the world. We have taken measures to ensure that your personal information is treated securely and lawfully, and that it receives an adequate level of protection in the jurisdictions in which we process it. If you are located in the European Economic Area (“EEA”) or Switzerland, we provide adequate protection for the transfer of personal information to countries outside of the EEA or Switzerland based on the standard contractual clauses authorized by the European Commission or other appropriate safeguards defined in Article 46, General Data Protection Regulation (GDPR) (EU) 2016/679.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
We encourage parents to instruct their children about privacy and the way they use their information on the Internet. Children should never disclose their name, address or phone number, or any personal information, without their parents’ prior permission.
We consider a user to be a child if they are under the age of 18, unless more stringent regulation applies in their country of residence. If we consider that any of our Services are directed at users under the minimum legal age, we can block such users from using the Services or from providing information and/or limit the collection of information from such users as more particularly described below. No personal information should be submitted to Gamvento by users under the minimum legal age.
We ask that you keep the information that you provide to us updated. You can correct any information you have provided to us by contacting us. You represent and warrant that all information you provide to us is true and correct, and relates to you and not to any other person. You can exercise your rights at any time and ask Gamvento for access to, or rectification or erasure of, your information.
Please note that other third parties (our data partners) may be controllers of your information. You can obtain more details and opt out of the sharing of your personal information to third parties for any purpose by contacting us. If you have previously consented to any direct marketing communication from us or subscribed to our newsletters, you can unsubscribe by clicking on a link available in each communication and newsletter we send you. If you want to decline to permit cookies or other tracking technologies, please read our Cookies Policy on our websites.
Please note that game functionality, Services and features can be affected by your actions. Some of your information and its processing is mandatory for Gamvento to provide the Services. Your actions can oblige Gamvento to stop providing the Services. When the conditions below apply, your game will be reset:-
If you ask for the modification of this mandatory information, we may not be able to continue to link the game or game Services to you
If you request limitations to processing that are mandatory for Gamvento, or you object to such processing (in which case, we may not be able to provide you with the game or game Services).
If you withdraw your consent or ask for the deletion of your information, we will not use or process your information anymore but we will store it to answer regulatory or police requests. We also reserve the right to retain an archive of such information for a commercially reasonable time to ensure that its deletion does not affect the integrity of our data; and we further reserve the right to retain an anonymous version of such information.
If you are a parent of a child who is under 18 years of age (or under another age specified by applicable regulations) and believe your child has provided us with information, please contact us and we will delete the information from our system.